Returns & Exchanges
At European Wax Center, we want you to be completely satisfied with your skincare and brow products. If you are not happy with your purchase, you may return or exchange eligible items within 30 days of the original purchase date.
Verify Eligibility
Ensure your products are in their original packaging and were purchased within the last 30 days from a participating European Wax Center location or our official website.
Locate Proof of Purchase
Gather your original printed receipt or your digital order confirmation email to facilitate a smooth verification process at the service counter.
Visit a Center
Bring your items to any European Wax Center location where a Guest Service Associate will inspect the products and process your return or exchange.
Receive Refund
Once approved, your refund will be issued to the original form of payment, or you may choose to receive center credit for future product purchases or services.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing